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Authors (Last name first) (1-3 of 3)
Bordoloi, Sanjeev,
1
2014
Service management : operations, strategy, information technology
Fitzsimmons, James A., author
eighth edition
New York : McGraw-Hill, 2014
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MELB
658 Fit/Smo 2014
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MELB
658 Fit/Smo 2014
AVAILABLE
MELB
658 Fit/Smo 2014
AVAILABLE
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2
2018
Service Management : Operations, Strategy, Information Technology
Bordoloi, Sanjeev
9th ed
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Electronic Resources
3
2019
Service management : operations, strategy, information technology
Bordoloi, Sanjeev, author
Ninth edition
New York, NY : McGraw-Hill Education, [2019]
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MELB
658 Fit/Smo 2019
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MELB
658 Fit/Smo 2019
AVAILABLE
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