| Description |
1 online resource (269 p.) |
| Contents |
Cover -- Endorsement Page -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of Figures -- Foreword to Second Edition -- Foreword -- Acknowledgments -- About the Author -- TLS Continuum Acronyms -- Introduction to Second Edition -- Introduction to First Edition -- Chapter 1 Organizational Excellence -- Definition of Excellence -- Definition of HR Excellence -- What Do We Do Next? -- Creating a Center of Excellence (COE) -- Notes -- Chapter 2 The Road to Change -- Introduction -- 1940-1950 -- 1950-1960 -- 1960-1970 -- 1970-1980 -- 1980-1990 -- 1990-2000 -- 2000-2010 |
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2010-2020 -- Notes -- Chapter 3 What Is the TLS Continuum? -- Introduction -- Transactional HR vs. Strategic HR -- The Nature of the TLS Continuum -- It Is a Manufacturing Thing -- We Tried That and It Didn't Work in Our Organization -- It Is Too Highly Complex to Be Used in Most Organizations -- What Is the TLS Continuum? -- Principles of the Theory of Constraints -- Principles of Lean Management -- Principles of Six Sigma -- Notes -- Chapter 4 Project Design and Team Dynamics -- Introduction -- Team Essentials -- Team Role and Responsibilities -- Project Essentials -- The Project Charter |
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Project Selection -- Project Maps -- Notes -- Chapter 5 Voice of the Customer -- Introduction -- Stakeholder vs. Shareholder -- SIPOC -- How Do We Measure the Voice of the Customer? -- Notes -- Chapter 6 Organizational Waste -- Introduction -- Waste from Overproduction -- Waste of Waiting -- Waste of Overtransportation -- Waste of Overprocessing -- Waste of Excess Inventory -- Waste of Excess Motion -- Waste from Process Defects -- Waste of Underutilized Human Capital Potential -- Waste of Material Underutilization -- Notes -- Chapter 7 The TLS Continuum Methodology -- Introduction |
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You Don't Need to Be a statistician -- Continuous Process Improvement Matrix -- Scientific Method vs. DMAIC Process -- DMAIC Business Case -- Define Stage -- Measure Stage -- Analyze Stage -- Improve Stage -- Control Stage -- Notes -- Chapter 8 HRCI Body of Knowledge -- Introduction -- The HRCI Body of Knowledge -- HRCI Body of Knowledge: Leadership and Strategy -- HRCI Body of Knowledge: Talent Planning and Acquisition -- HRCI Body of Knowledge: Learning and Development -- HRCI Body of Knowledge: Total Rewards -- HRCI Body of Knowledge: Employee Relations and Engagement -- Notes |
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Chapter 9 How to Implement the TLS Continuum -- Introduction -- Pillar #1: Voice of the Customer -- Pillar #2: Organizational Alignment -- Pillar #3: Continuous Process Improvement -- Notes -- Chapter 10 The Road to HR Excellence -- CARING More about Your Organization Than Others Think Wise -- RISKING More Than Others Think Safe to Change the Corporate Culture -- DREAMING More Than Others Think Practical about the Potential for Your Organization -- EXPECTING More Than Others Find Possible from Your Human Capital Assets -- Note -- Further Reading -- Bibliography -- Index |
| Notes |
Description based upon print version of record |
| Form |
Electronic book
|
| ISBN |
9780429783180 |
|
0429783183 |
|
