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Book Cover
E-book
Author Berk, Joseph, 1951-

Title Quality management for the technology sector / Joseph Berk and Susan Berk
Published Boston : Newnes, ©2000

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Description 1 online resource (ix, 208 pages) : illustrations
Contents Cover; Contents; Preface; Chapter 1. Managing for Quality in the High Tech Environment; Chapter 2. The Continuous Improvement Concept; Chapter 3. Finding Your Customers; Chapter 4. Quality Measurement Systems; Chapter 5. Problem Solving; Chapter 6. Systems Failure Analysis; Chapter 7. Employee Involvement and Empowerment; Chapter 8. Corrective Action Boards and Focus Teams; Chapter 9. Statistics for Nonstatisticians; Chapter 10. Statistical Process Control; Chapter 11. ANOVA, Taguchi, and Other Design of Experiments Techniques; Chapter 12. Quality Function Deployment
Summary There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that grew) to statistical and analytical methods like Statistical Process Control (SPC) the range of complexity and compliance is staggering. What the average quality engineer or manager needs is a simple guide to what these are, how they relate to one another and most critically how to take advantage of a
Bibliography Includes bibliographical references and index
Notes English
Print version record
Subject Quality control.
Factory management.
Quality Control
quality control.
BUSINESS & ECONOMICS -- Quality Control.
TECHNOLOGY & ENGINEERING -- Quality Control.
Factory management
Quality control
Form Electronic book
Author Berk, Susan, 1955-
ISBN 9780080515519
0080515517
1281047791
9781281047793
9786611047795
6611047794