1. Starting a library -- 2. Functioning as a manager -- 3. Financing library operations -- 4. Staffing the library -- 5. Physical characteristics of the library -- 6. Acquiring and developing the collection -- 7. Organizing the collection -- 8. Meeting information needs : direct services -- 9. Meeting information needs : indirect services -- 10. Automation in the library -- 11. Space management -- 12. Evaluation of library services -- 13. Public relations -- 14. Cooperation among libraries
