Diversity makes the USPS stronger, and weaker -- Work in an urban mail processing facility -- Integrated work areas -- Work in a resegregated postal facility -- Power, symbolic, and invisible tokens -- Sorting lives in the United States Postal Service
Summary
Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture a
Bibliography
Includes bibliographical references and index
Notes
English
Description based on print version record and CIP data provided by publisher; resource not viewed
