Cover ; Half Title; Title Page ; Copyright Page; Table of Contents; List of Illustrations; Acknowledgements; Principal Abbreviations; 1 To Make Ministers Appear More Competent Than They Could Possibly Be; 2 The Craftsman -- Sir Norman Brook 1947-62; 3 The Mandarins' Mandarin -- Sir Burke Trend 1963-73; 4 Iron Fist in Velvet Glove -- Sir John Hunt 1973-79; 5 The Ultimate Courtier -- Sir Robert Armstrong 1980-87; 6 Captain of the First XI -- Sir Robin Butler 1987-97; 7 Mission Impossible -- Sir Richard Wilson 1998-2002; Appendix 1 Office Holders; Index
