| Description |
1 online resource (363 pages) |
| Contents |
Maximize Your Investment: 10 Key Strategies for Effective Packaged Software Implementations; Maximize Your Investment: 10 Key Strategies for Effective Packaged Software Implementations; Credits; About the Author; Acknowledgement; About the Reviewers; Preface; Vision of the future; Purpose of this book; Out of scope for this book; What this book covers; Who this book is for; Conventions; Reader feedback; Customer support; Errata; Piracy; Questions; 1. The Silo Approach is Alive and Well; Why do we need to change?; Robbins-Gioia Survey; Conference Board Survey; Business solution defined |
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What is the most important component of a business solution?What is wrong with existing packaged software implementations?; IT does not matter? Think again!; Is technology changing Business?; Ten principles for implementing a business solution; Principle #1 for implementing a business solution; Principle #2 for implementing a business solution; Principle #3 for implementing a business solution; Principle #4 for implementing a business solution; Principle #5 for implementing a business solution; Battle of camps; Soap box -- Bashing methodologies; Customer-specific implementation |
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Principle #6 for implementing a business solutionPrinciple #7 for implementing a business solution; Principle #8 for implementing a business solution; Principle #9 for implementing a business solution; Observations; Principle #10 for implementing a business solution; Summary; References; 2. Focus on Business Results; Challenging today's mindset; We focus only on what we measure; Project scope fixates on software features; Focus on key drivers for business results; What results generate business value?; How to focus on business results during an implementation; Conduct business training |
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Implementation documentation should be Business-orientedUse value-added Business results to filter requirements; Project objectives should address business results; Summary; References; 3. Invest in Your Implementation Partners; Making the investment; Document existing business processes; Enterprise modeling approach; Build trust in the implementation partner; Educate the implementation partner on the existing business solution; Complete packaged software implementation questionnaires; Conduct project orientation with the implementation partner |
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Complete packaged software training before the implementation partner's arrivalWhat to expect from your implementation partner; Predefined business process models; Detailed Business process maps; Packaged software implementation questionnaires; Certified business solution experts; Summary; References; 4. Enable the Customer to Lead During the Implementation; Enabling the customer to lead is a process; Educate; Best Practice: Knowledge transfer plan; Enable; Empower; Celebrate; Enablement requires different leadership styles; Implications for implementation partners; Summary; References |
| Summary |
This is a handbook covering ten principles for packaged software implementations that project managers, business owners, and IT developers should pay attention to. The book also has practical real-world coverage including a sample agenda for conducting business solution modeling, customer case studies, and a road map to implement guiding principles. This book is aimed at enterprise architects, development leads, project managers, business systems analysts, business systems owners, and anyone who wants to implement packaged software effectively. If you are a customer looking to implement COTS s |
| Notes |
Print version record |
| Subject |
Computer software.
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Computer programs.
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software.
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Computer programs
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Computer software
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| Form |
Electronic book
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| ISBN |
9781849510035 |
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1849510032 |
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9781849680035 |
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1849680035 |
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