| Description |
ix, 346 pages : illustrations ; 24 cm |
| Contents |
Secure thy workplace! -- Managing threats and workplace violence -- Threat and violence response model -- Negligent hiring and the role of human resources -- Crisis prevention objectives diagram -- Managing health crises : pandemics and viruses-- Stormy weather : Katrina, earthquakes, floods, and tsunamis -- Industrial and environmental disasters -- Terrorism : when "their" problem becomes your nightmare -- Sabotage : the undisclosed crime -- Communicating when it's code red -- Crisis prevention and response : picking an consultant -- They did it right : the crisis-ready company -- Lessons from history -- Assessing your crisis risk : overview -- The two-phase crisis coach -- Crisis response and recovery : the 40-page plan -- Ten pillars of business continuity -- Closing thoughts |
| Summary |
"Leading crisis management expert Laurence Barton has spent more than two decades consulting with top companies on how to anticipate and respond to workplace threats and tragedies. In Crisis Leadership Now he offers concrete solutions for managing disruptive events - from industrial accidents and acts of violence to embezzlement, product recalls, and terrorism." "Barton takes you through his journey of advising senior executives on crisis events and examines: the characteristics that define a true crisis; proven strategies to help you understand and respond to early warning signals; ways to mitigate threatening situations; and how to effectively communicate your decisions in a timely manner to employees, shareholders, customers, and other constituencies." |
|
"In this forward-looking guide, Barton applies his corporate insider's insight to numerous case studies, demonstrating how such catastrophes happen to real companies and real people every day. These studies form a framework for building crisis management thinking into your company's strategic toolbox."--BOOK JACKET |
| Bibliography |
Includes bibliographical references (pages 323-329) and index |
| Subject |
Leadership.
|
|
Crisis management.
|
| LC no. |
2007040363 |
| ISBN |
9780071498821 (hbk.) |
|
0071498826 (hbk.) |
|
