Juran Institute's six sigma : breakthrough and beyond : quality performance breakthrough methods / foreword by Joseph M. Juran, Joseph A De Feo, William W. Barnard
Ch. 1. The Predicament -- Ch. 2. The Basic Tasks of Management: The Juran Trilogy -- Ch. 3. The Planning Processes -- Ch. 4. The Control Processes -- Ch. 5. The Nature of Breakthrough -- Ch. 6. Breakthroughs in Leadership -- Ch. 7. Breakthroughs in Organization -- Ch. 8. Breakthroughs in Current Performance Improvement - Classic and Six Sigma Dmaic -- Ch. 9. Breakthroughs in Culture -- Ch. 10. Breakthroughs in Adaptability -- Ch. 11. Strategic Quality Planning and Deployment -- Ch. 12. A Road Map for Change
Summary
"Juran Institute's Six Sigma: Breakthrough and Beyond provides the tools to achieve results, not only now but throughout the years ahead. This book presents the Juran Institute's own plan for sustaining improvement across the organization, to ensure that your most recent attempts to achieve breakthrough have ended and certification has been gained."--BOOK JACKET
Notes
Includes index
Bibliography
Includes bibliographical references (pages 359-364) and index