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Book Cover
Book
Author Cole, Kris.

Title Crystal clear communication : skills for understanding and being understood / Kris Cole
Published New York ; Sydney : Prentice Hall, [1993]
©1993

Copies

Location Call no. Vol. Availability
 W'PONDS  153.5 Col/Ccc  AVAILABLE
Description xiii, 241 pages : illustrations ; 23 cm
Series Competitive edge management series
Competitive edge management series.
Contents The basics: understanding and taking charge of your communications; Giving good information: saying how things are from your point of view; Getting good information: learning how things are from the other person's point of view; Watch that body language!: improving communication through body language; Put it in writing: writing for clarity and persuasion
Analysis Business Management Communication
Communication skills
Interpersonal relations
Nonverbal communication
Overseas item
Notes "Australian Institute of Management NSW Training Centre Ltd" -- Cover
For tertiary students
Includes index
Bibliography Bibliography: pages 237-238
Audience For tertiary students
Issuing Body "Australian Institute of Management NSW Training Centre Ltd"--Cover
Subject Body language.
Business communication.
Interpersonal communication.
Author Cole, Kris.
Australian Institute of Management. N.S.W. Division. Training Centre
LC no. dup93255265
ISBN 0724801855