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Book Cover
E-book
Author Harpster, Tracy

Title Analyzing 911 Homicide Calls : Practical Aspects and Applications
Published Boca Raton : Taylor and Francis, 2017

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Description 1 online resource (363 pages)
Series Practical Aspects of Criminal and Forensic Investigations
CRC series in practical aspects of criminal and forensic investigations.
Contents Cover; Half Title; Title Page; Copyright Page; Dedication; Table of Contents; Editorâ#x80;#x99;s Note; Forewords; Authorsâ#x80;#x99; Note; Acknowledgments; Section I: INTRODUCTION; 1: The Critical Value of 911 Call Analysis; The 911 Study; 2: Case Study: Mr. and Mrs. Hunt; What If?; Section II: WHO IS THE CALL ABOUT?; 3: Does the Caller Demand Help?; 4: Does the Caller Provide an Immediate Assessment of the Victim?; 5: Who Is the Callerâ#x80;#x99;s Focus?; 6: Does the Caller Accept the Victimâ#x80;#x99;s Death?; 7: Does the Caller Provide Aid to the Victim as Directed?; Section III: WHAT IS THE CALL ABOUT?
8: Is the Information Relevant?9: How Does the Caller Describe the Situation?; 10: How Does the Caller Prioritize the Information?; 11: How Does the Caller Describe the Conditions?; Section IV: HOW IS THE CALL MADE?; 12: Does the Caller Express Urgency or No Urgency?; 13: Is the Caller Fearful?; 14: Is the Caller in Close Proximity to the Victim?; 15: Does the Caller Begin with Initial Sounds or with Initial Delays?; 16: Does the Caller Use Aggressive Demands or Passive Defenses?; Defendant Mentality; Ingratiating Remarks; Insults or Blames Victim; Minimizes; Mental Miscues; Freudian Slips
Non Sequiturs17: Does the Caller Show Cooperation with Dispatcher or Resistance to Dispatcher?; Cooperation with Dispatcher; Resistance to Dispatcher; Dispatcher Confusion; Diversion; Equivocation; Evasion; Hangs Up; Only Answers Whatâ#x80;#x99;s Asked; Pauses; Repetition; Self-Interruption; Short Answers; Unintelligible Comments; Section V: INDEPENDENT GUILTY INDICATORS; 18: Attempts to Convince; 19: Awkward Phrases; 20: Conflicting Facts; 21: â#x80;#x9C;Huh?â#x80;#x9D; Factor; 22: â#x80;#x9C;I Donâ#x80;#x99;t Knowâ#x80;#x9D;; 23: Isolated â#x80;#x9C;Pleaseâ#x80;#x9D;; 24: Lack of Contractions; 25: No Modulation; 26: Unexplained Knowledge
Section VI: TRENDING INDICATORS27: Indicators Trending Toward Guilty; Apology to Victim; Asking Permission; Calling Another; Dispatcher as Witness; Eyes Comments; Nervous Laughter; Possession of a Problem; Recounting Dialogue; Section VII: PRACTICAL APPLICATIONS; 28: Does the Call Match the Scene?; 29: Create a Timeline: Murder Does Not Happen in a Vacuum; Section VIII: 911 ANALYSIS TIPS FOR THE LAW ENFORCEMENT TEAM; 30: 911 Analysis Tips for the Law Enforcement Team: Dispatchers; 31: 911 Analysis Tips for the Law Enforcement Team: Patrol Officers
32: 911 Analysis Tips for the Law Enforcement Team: Investigators33: 911 Analysis Tips for the Law Enforcement Team: Prosecutors; Section IX: CASE STUDIES; 34: Case Studies; Epilogue; Appendix A: Case Study Analyses; Appendix B: Glossary of Terms; Index; About the Authors
Notes Print version record
Subject Homicide investigation.
Telephone -- Emergency reporting systems.
Homicide investigation
Telephone -- Emergency reporting systems
Form Electronic book
Author Adams, Susan H
ISBN 9781315386492
1315386496