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Title Bridging the socio-technical gap in decision support systems : challenges for the next decade / F. Adam [and others] (editors)
Published Amsterdam : IOS Press, 2010
Online access available from:
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Description 1 online resource (616 pages) : illustrations
Series Frontiers in Artificial Intelligence and Applications ; 212
Frontiers in artificial intelligence and applications ; 212
Contents Cover13; -- Title Page -- Preface -- Conference Committees -- Contents -- Understanding Decision Making -- The Shadow of ECM: The Hidden Side of Decision Processes -- Rational and Intuitive Decision-Makers from Two Continents -- The Involvement of Group Decision and Communication Support in Building a SME Cluster in China -- Senior Executive Information Behaviors and Decision Support: A Research Agenda -- On Institutional Rationality and Decision Making in Adopting Green ICT Strategies -- Implementing the "Design for Emergence" Principle in GDSS -- Assessing the Theoretical Strength Within the Literature Review Process: A Tool for Doctoral Researchers -- Design of Decision Support Systems -- Supporting DSS Acceptability through a User-Centered Design Methodology: Experiences in Emergency Management -- Ubiquitous Computing Infrastructure as a Basis for Creativity Support -- How Relevant is Fieldwork to DSS Design-Science Research? -- DSS Framework for Analysis of the Impact of Objects to People at Visitors' Area -- Web 2.0 Systems in Decision Support -- A Functional Model of Social Media and its Application to Business Intelligence -- Informing the Development of a Knowledge Base -- Influencing Consumer Decisions Through Personalization -- Design for Enterprise 2.0: Articulating the Online Social Capital Hypothesis -- Business Intelligence and Data Warehousing -- Making Sense of the Master Data Management (MDM) Concept: Old Wine in New Bottles or New Wine in Old Bottles? -- Business Analytics and Competitive Advantage: A Review and a Research Agenda -- A Participatory Case Study of Business Intelligence Systems Development -- BI and Data Warehouse Solutions for Energy Production Industry: Application of the CRISP-DM Methodology -- Market Strategy and Innovation in the Business Intelligence Industry: A Preliminary Study -- Applications of Multicriteria Decision Analysis -- Selecting Reference Set in Disaggregation Aggregation Multicriteria Decision Aid Approach Utilizing Clustering Techniques with Dissimilarity Thresholds -- PRIOR-WEB: A Discrete Multicriteria Prioritization Tool for the Global Economy Context -- Using Action Research on the Process of Decision Support with VIP Analysis Software -- A GIS Embedded Decision Support System for Bicriteria Location Problems -- Intelligent Decision Making -- Using Multi-Agent Based Simulation in an IDSS for Evaluating Performance in Flow-shop Manufacturing System -- A Multi-Agent Negotiation Decision Support System for Australian Family Law -- Case and Model Based Hybrid Reasoning for Group Decision Making -- Towards a Cellular Indexing in a Case Based Reasoning Approach: Application to an Urban Transportation System Regulation -- Context in Decision Making -- Context-Oriented Scientific Workflow System and its Application in Virtual Screening -- Cognitive Decision-Making Process as Context Information -- Framing Decision Making at Two Levels -- Knowledge Management -- Theory-Building Using Typologies -- A Worked Example of Building a Typology of Knowledge Activities for Innovation -- Characterising a Socio-Technical Approach to Knowledge Management -- Cases in Small to Medium Sized Software Enterprises (SMEs) -- ERP Systems -- Evaluating ERP Projects with Global Efficiency Factors -- Understanding the Impact of Technology on Managerial Decision Making -- The Case of the ERP System -- Inter-Organizational Decision Support Systems for Supply Chain Planning: Current State -- Decision Support for Policy Making -- Public Procurement as Regulated Decision Making Proble
Summary The socio-technical gap is the great divide between social activities such as coordination which researchers and practitioners aim to support and those that are actually supported by technology. As the social interaction takes place through technology, it is changed and mediated by the technology. This gap between the two dimensions is being challenged by new and innovative approaches such as cognitive ergonomics and Web 2.0/3.0. Research in Decision Making (DM) theory and Decision Support Systems (DSS) hows that this gap is due in part to technical limitations and in part to the complexity of the contexts where decision support must be provided. Thus, DSS researchers face important questions concerned with the encapsulation of complex social aspects of anagerial decision making, as well as with the representation of key human cognitive mechanisms, such as intuition and insight, within computational systems. This book presents the latest innovations and advances in decision support theory and practie with a special focus on bridging the socio-technical gap. These achievements will be of interest to all those involved in decision making activities and research. The book covers a wide range of topics including: Understanding DM, Design of DSS, Web 2.0Systems in Decision Support, Business Intelligence and Data Warehousing, Applications of Multi-Criteria Decision Analysis, Intelligent DM, Context in DM, Knowledge Management, ERP Systems, Decision Support for Policy Making, Decision Making in Emergency Senarios, Decision Support in Commerce, and Decision Support for Production Planning
Notes Print version record
Subject Decision support systems.
Digital divide.
Form Electronic book
Author Adam, Frane.
IOS Press.
ISBN 1282880284