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Book Cover
Author Zieba, Malgorzata, author

Title Understanding knowledge-intensive business services : identification, systematization, and characterization of knowledge flows / Malgorzata Zieba
Published Cham : Springer, [2021]


Description 1 online resource : illustrations
Series Knowledge management and organizational learning, 2199-8663 ; volume 10
Knowledge management and organizational learning (Series) ; v. 10. 2199-8663
Contents 1. Knowledge and Knowledge Management -- 2. Knowledge Transfer and Knowledge Flows -- 3. Knowledge-Intensive Business Services -- 4. KIBS Companies and Their Importance for Economy and Innovation -- 5. Knowledge Flows in KIBS Companies: Theoretical Framework and Study Description -- 6. Knowledge and Its Flows in the Light of Empirical Research -- 7. Discussion of the Research Results and Conclusions
Summary This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues. It offers a complex overview of literature devoted to these topics and introduces the concept of "knowledge flows" which constitutes a missing link in the previous knowledge management theories. The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them. It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment
Bibliography Includes bibliographical references
Notes Online resource; title from PDF title page (SpringerLink, viewed July 8, 2021)
Subject Knowledge management.
Knowledge Management
Knowledge management.
Genre/Form Electronic books
Form Electronic book
ISBN 9783030756185