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Authors (Last name first) (1-2 of 2)
Zizka, Laura,
1 2020 Airline overbooking : customer (dis)satisfaction and communication challenges Zizka, Laura, author London : SAGE Publications: SAGE Business Cases Originals, 2020 Rating: Electronic Resources
2 2021 Up in the air : the sustainability of Allegiant Air Zizka, Laura, author London : SAGE Publications: SAGE Business Cases Originals, 2021 Rating: Electronic Resources
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Airline overbooking : customer (dis)satisfaction and communication challenges