Title Applications of management science / edited by Kenneth D. Lawrence, Gary Kleinman

Edition First edition Published Bingley, England : Emerald, 2015 ©2015

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Description 1 online resource (233 pages) : illustrations, graphs Series Applications of Management Science, 0276-8976 ; Volume 17 Applications of management science ; Volume 17. Contents Front Cover -- Applications of Management Science -- Copyright page -- Contents -- List of Contributors -- Editorial Board -- Section A: Multi-Criteria -- Multicriteria Optimization for the Delivery of Products across Multiple Periods in a Reverse Supply Chains Environment -- Introduction and Background -- Nomenclature -- Mixed Integer Linear Programming Formulation -- Minimize -- Subject to -- MILP Numerical Example -- Linear Physical Programming Formulation -- Class 1H Criteria -- Class 1S Criteria (Smaller Is Better) -- Goal Constraints -- System Constraints -- LPP Numerical Example -- Conclusion -- References -- A Multicriteria Meta-Goal Portfolio Model Based in Morningstar Sector Groupings -- Introduction -- Morningstar Stocks -- Mean Absolute Deviation -- Meta-Goal Programming -- Model Formulation -- Goals -- Results -- Conclusion -- References -- A Multicriteria Decision Model for Venture Capital Firms' Evaluation of New Technology Business Firms -- Introduction -- Literature Review -- The Analytical Hierarchy Process -- An Application of AHP to the Selection of NTBFs by Venture Capital Firms -- Model Validation -- Summary and Conclusions -- Notes -- References -- Section B: Business Applications -- An Improved Zero-One Linear Programming Model for the Plane Boarding Problem -- Introduction -- Traditional Boarding Strategies -- Advanced Boarding Strategies -- Objective Function -- Between-Group Aisle Interferences -- Within-Group Aisle Interferences -- Between-Group Seat Interferences -- Within-Group Seat Interference -- Illustrative Example -- Other Ways to Shorten Boarding Time -- Conclusions -- References -- Understanding Contact Center Agents' Preferences for Selecting Calls to Work -- Background -- Literature Review -- Agent Personality and Preferences -- Contact Center Policies -- Managerial-Related Factors Additive Linear Model of Agent Preferences -- Game Theoretic Implications of the Accept-Avoid Decision -- Concluding Remarks -- References -- Early Stop Rule Approach for Teaching All-Unit Quantity Discount Analysis -- Introduction -- Method -- Simulation Results -- Conclusion -- References -- Appendix: Examples of the Early Stop Rules -- Section C: Health Care -- A Frontier Analysis Approach to Analyze the Operating Efficiency of Cable and Satellite Companies in the United States -- Introduction -- Previous Studies -- Model -- Data and Methodology -- Empirical Analysis -- Efficiency Ratings and Reference Comparison -- Reference Set for Inefficient Units -- Potential Improvements -- Self-Comparison of the Cable Companies -- Summary and Conclusions -- Notes -- References -- Using the Analytical Hierarchical Process to Determine the Optimal Scale to Assess People with Dementia Pre and Post Timeslips Sessions -- Introduction -- Background for the Use of AHP to Determine a Scale to Assess Agitation and Anxiety in People with Dementia and the Use of Nonpharmacologic Treatments -- Review of the Literature -- Overt Agitation Severity Scale (OASS) -- Pittsburgh Agitation Scale (PAS) -- Rating Scale for Aggressive Behavior in the Elderly (RAGE) -- Cohen Mansfield Agitation Inventory (CMAI) -- Cohen Mansfield Agitation Inventory-Short Form (CMAI-SF) -- Brief Agitation Rating Scale (BARS)-Subset of Cohen Mansfield Agitation Inventory -- Neuropsychiatric Inventory-Clinical (NPI-C) -- Neuropsychiatric Inventory-Nursing Home (NPI-NH) -- Behavioral Rating Scale for Dementia (BRSD) by Consortium to Establish a Registry for Alzheimer's Disease (CERAD) -- AHP Selection -- AHP Steps -- Methodology -- Results -- Qualitative Assessment to Determine Criteria for Use with AHP -- Quantitative Assessment Using the AHP -- Discussion -- Conclusion/Implications Future Study to Assess Benefit of Nonpharmacologic Intervention -- Notes -- Acknowledgments -- References -- An Adaptive Nurse Home Care Scheduling System -- Introduction -- Characteristics of the Nurse Home Care Scheduling System -- Literature Review -- Sectoring of Service Areas -- A Practical Heuristic Nurse Scheduling Method -- A Case Study -- Conclusions -- References -- Weighted-Sum Approach to Health Care Optimization -- Introduction -- Data Used for Computations -- Ludwik Rydygier Hospital in Krakow, Poland -- Branch and Bound Method -- Weighting Approach for Linear and Mixed Integer Multicriteria Optimization -- Formulation of the Problem -- Optimization Model -- Model I -- Bi-Objective Model -- Model II -- Triple-Objective Model -- Computational Results -- Model I -- Model II -- Conclusions -- Acknowledgment -- References -- Lexicographic Approach to Health Care Optimization -- Introduction -- Ludwik Rydygier Hospital -- Input Data to the Model -- Branch and Bound Method and Lexicographic Approach -- Branch and Bound Method -- Lexicographic Approach for Linear and Mixed Integer Multicriteria Optimization Models Formulations -- Formulation of the Model -- Bi-Criteria Model -- Triple-Objective Model -- Results -- Results of the Bi-Criteria Model -- First Solution (Objective 1) -- Second Solution (Objective 2) -- Results of the Triple-Objective Model -- First Solution (Objective 1) -- Second Solution (Objective 2) -- Third Solution (Objective 3) -- Conclusions -- Acknowledgment -- References -- Benchmarking Managed Healthcare Companies -- Introduction -- Literature Review -- Model -- The Data Envelopment Analysis Model -- Data and Methodology -- Data Envelopment Model Specifications for Managed Care Organizations -- Empirical Analysis -- Summary and Conclusions -- Notes -- References Summary The objective of this research annual is to present state-of-the-art studies in the application of management science to the solution of significant managerial decision making problems. We hope that this research annual will significantly aid in the dissemination of actual applications of management science in both the public and private sectors Notes "EmeraldBooks"--Cover Bibliography Includes bibliographical references at the end of each chapters Notes Online resource; title from PDF title page (ebrary, viewed February 18, 2015) Subject Management science. Decision making. Data envelopment analysis. Decision Making decision making. Data envelopment analysis Decision making Management science Form Electronic book Author Lawrence, Kenneth D., editor Kleinman, Gary, editor ISBN 9781784412104 1784412104 1784412112 9781784412111 9781322889993 1322889996

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