| Description |
1 online resource (xxx, 262 pages) |
| Contents |
Foreword by Jack CochranForeword by Jeff KrawcekPreface: The Case for Physician LeadershipAcknowledgmentsAbout the Authors1. Introducing the Iterative Leadership Model2. Seven Leadership Attributes for Successful Physician Leaders3. Strategic Thinker4. Effective Communicator5. Coach6. Team Builder7. Change Manager8. Learner-in-Chief9. Problem-Solver10. Conclusion Appendix 1: GUIDES Development Plan TemplateAppendix 2: Personal and Organizational Change ModelsAppendix 3: GUIDES A3 Framework for Iterative Problem-Solving TemplateAppendix 4: GUIDES Cross-Functional Redesign ModelIndex |
| Summary |
Physicians are often asked to lead healthcare teams, departments, divisions, practices, and hospitals. Though many of them are experts in their fields, they are rarely prepared or educated in business management and leadership. Based on the authors' interviews with many physician and non-physician executives and leaders, medical training contributes little to leadership skills. Many physicians leave medical training with a command-and-control leadership style that later has to be unlearned to succeed in a team-based healthcare environment. This book will help physician leaders to shed derailers and authoritarian leadership tendencies picked up in years of medical training. It is intended for (1) physicians who are transitioning to healthcare leadership roles, (2) senior-level physician and non-physician leaders as a coaching model to develop their physician leader direct reports, and (3) administrative leaders who are partnering with physician leaders. Both authors progressed from mid-level leadership roles to the C-suite, one as a physician leader and one as an administrative leader. As such, they have leveraged their operational excellence expertise to design the Iterative Leadership Model that includes the leader's mindset, Leadership Strategies, and a coaching framework: GUIDES (Gather, Understand, Identify, Design, Execute, and Self-Reflect) that is based on the scientific method, PDSA (Plan, Do, Study, Act), A3 thinking, and the SOAP (Subjective, Objective, Assessment, and Plan) note format. The authors masterfully integrate personal reflections, coaching examples, illustrative fictional vignettes, and GUIDES exercises to support leaders in the self-development and self-improvement of seven critical Leadership Attributes: strategic thinking, effective communication, coaching, team-building, change management, continuous learning, and problem-solving |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Hanah Polotsky is a driven physician leader and a tireless change agent. She worked closely over the last 5 years with Kaiser Permanente Colorado executives to embrace process improvement mindset and implement management methods grounded in Operational Excellence, Deming Management Philosophy and Training Within Industry. Originally from Belarus, Hanah graduated from New York University with a Bachelor's in Biochemistry and received her medical degree from Albert Einstein College of Medicine in 1999. After completing her residency in Internal Medicine at Montefiore Medical Center, she spent the next six years working in the general internal medicine practice, teaching residents and medical students. As significant part of her practice in the Bronx, New York was dedicated to the management of diabetes and metabolic disease she completed the Endocrinology Fellowship at New York Hospital - Cornell and Memorial Sloan-Kettering Cancer Center in 2010. She is board-certified in both internal medicine and endocrinology. In April of 2012, Hanah transitioned into a leadership role at Colorado Permanente Medical Group (CPMG) when she became the Internal Medicine Chief at East Denver Medical Offices after only 4 months with the company. In October of 2014, she was promoted to the position of the Medical Office Chief. In this role, she developed, implemented and continuously improved a new efficient care delivery practice model. As a physician leader of a multidisciplinary medical practice that provides care to 40,000 patients, she is laser-focused on developing leaders, front-line physicians and staff to continuously learn and improve. She completed the Master of Business Operational Excellence in the Ohio State University in December of 2017. Her Master's work focused on spreading operational excellence across the enterprise. Lisa Williams has guided and facilitated organizations through their unique challenges for over 25 years. Her visionary outlook combined with operational understanding has proven to be a winning combination. Her areas of expertise include physician and executive coaching and development, group facilitation, organizational strategy, strategic planning and deployment, organizational change, succession planning, program development, and process improvement at all organizational levels. Lisa's operational and consulting experience includes small as well as large, complex organizations while emphasizing thoroughness, collaboration, and positive creativity. She has taught professional training in leadership development, organizational strategy development, facilitation, negotiations, team building, continuous process improvement. Lisa has taught college courses such as management communications, research methods & statistics, and organizational theory & behavior. She also served on a governor-appointed state board that provides regulatory oversight to nursing home administrators. Prior to her consulting career, Lisa served as the Hospital Administrator for Group Health Cooperative's two-hospital system and East King County Project Director, the Assistant Administrator of the University of Mississippi Medical Center, and Administrator at Mississippi State Hospital/Jaquith Nursing Home. She has also worked with organizations such as Texas Tech University, Kennewick General Hospital, Children's Hospitals & Clinics of Minnesota, The Everett Clinic, Legacy House, Sutter Health, Overlake Hospital Medical Center, University of Washington Department of Research, Issaquah Chamber of Commerce, Northwest Environmental Training Center, Providence Health System, The Nemours Foundation, Stanford Hospital, Lucile Packard Children's Hospital, MemorialCare Health System, Point B, Seattle Cancer Care Alliance and The Polyclinic. Currently, Lisa serves as a coach in the Masters of Business Operational Excellence program at The Ohio State University and continues her consulting practice with healthcare organizations across the country. She also is the Chief of Strategy and Executive Coach at The Polyclinic in Seattle, Washington. Lisa's qualifications include a Masters in Public Policy and Administration, Nursing Home Administrator License, Bachelors in Business Administration, and Graduate of the John C. Stennis Institute for Government Executives |
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Online resource; title from PDF title page (Taylor & Francis, viewed January 8. 2024) |
| Subject |
Leadership.
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Physicians.
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Health services administration.
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Organizational effectiveness.
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physicians.
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BUSINESS & ECONOMICS / Leadership
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BUSINESS & ECONOMICS / Management
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MEDICAL / Health Care Delivery
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| Form |
Electronic book
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| Author |
Williams, Lisa, author
|
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Kirk, Cheryl, author
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| ISBN |
9780429352355 |
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0429352352 |
|
9781003846109 |
|
1003846106 |
|
9781003846123 |
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1003846122 |
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