| Description |
1 online resource (255 p.) |
| Contents |
Cover -- Endorsement Page -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Preface -- Chapter 1 What Is Public Performance?: An Overview -- 1.1 Defining Performance -- 1.2 Public Performance in Context -- 1.3 The Diffusion of Performance -- 1.4 Innovation Redux -- 1.5 Performance Improvement through the Present -- In Conclusion -- Application Exercises -- Chapter 2 Strategies and Conditions for Success -- 2.1 Conditions for Success -- 2.2 Change in Team Units -- 2.3 Organizational Change -- 2.4 Working with Other Organizations -- In Conclusion |
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Application Exercises -- Chapter 3 Performance Management: The Art of Design -- 3.1 Basics of Program Design: The Logic Model -- 3.2 Examples: Applying Design in Practice -- 3.3 From Design to Performance Management -- In Conclusion -- Application Exercises -- Chapter 4 Digital Government -- 4.1 The Evolution of Digital Government -- 4.2 The Current Era: The Rise of Apps and Big Data -- 4.3 Managing Digital Government -- 4.4 Governance Issues in Digital Governance -- In Conclusion -- Application Exercises -- Chapter 5 Innovation in the Public Sector |
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5.1 Types of Innovations in the Public Sector -- 5.2 The Innovation Process in Context -- 5.3 Innovation Practices in the Public Sector -- 5.4 Individual and Organizational Capabilities for Innovation -- In Conclusion -- Application Exercises -- Chapter 6 Strategic Planning and Management -- 6.1 Strategic Planning and Management: Core Concepts -- 6.2 Collaborative and Cross-Cutting Strategic Planning and Management -- In Conclusion -- Application Exercises -- Chapter 7 Lean and Agile Government -- 7.1 Lean Government -- 7.2 Agile Government -- In Conclusion -- Applications |
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Chapter 8 Managing Collaborations and Partnerships -- 8.1 Types of Collaborations and Partnerships -- 8.2 Making Collaborations and Partnerships Work -- 8.3 Designing and Managing Contracts -- In Conclusion -- Application Exercises -- Chapter 9 Performance Through People -- 9.1 Why Do People Work? -- 9.2 Managerial Processes for People Performance -- 9.3 Psychological Contracts -- In Conclusion -- Application Exercises -- Chapter 10 Frontiers in Public Performance -- 10.1 Advancing Inclusion: Asking Questions -- 10.2 Routinizing Complexity: Lessons in Upscaling -- 10.3 The Limits of Politics |
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10.4 Addressing Legal Inefficiency and Dysfunction -- In Conclusion -- Application Exercises -- References -- Index |
| Summary |
Managing for results is increasingly important for the success of public organizations. Performance and Innovation in the Public Sector is a comprehensive textbook that examines a broad range of performance strategies |
| Notes |
Description based upon print version of record |
| Subject |
Administrative agencies -- Management
|
|
Government productivity
|
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Nonprofit organizations -- Management
|
| Form |
Electronic book
|
| Author |
Hijal-Moghrabi, Imane
|
| ISBN |
9781000811285 |
|
100081128X |
|
