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Book Cover
E-book
Author Heath, Dr. Robert L

Title Strategic Issues Management : Organizations and Public Policy Challenges
Published Thousand Oaks : SAGE Publications, 2008

Copies

Description 1 online resource (425 pages)
Contents Cover; Contents; Preface; Chapter 1 -- A Foundation of Community: Issues Management as an Organizational and Academic Discipline; Chapter 2 -- Historical Foundations: A Search for Order; Chapter 3 -- Scouting the Terrain: Scanning, Identifying, Monitoring, Analyzing, and Priority Setting; Chapter 4 -- Corporate Social Responsibility (CSR): Getting the House in Order; Chapter 5 -- Special Interest Activists as Foes or Allies; Chapter 6 -- Issues Communication: Argument Structures and Zones of Meaning; Chapter 7 -- Obligations and Constraints on Issues Communication
Chapter 8 -- Issues Management and Crisis CommunicationChapter 9 -- Issues Management and Risk Communication: Balancing Public Well-Being With Technology; Chapter 10 -- Brand Equity and Organizational Reputation: Marketing and SIM; References; Index; About the Authors
Summary Strategic Issues Management explores the strategic planning options that organizations can employ to address crucial public policy issues, engage in collaborative decision making, get the organization's "house" in order, engage in tough defense and smart offense, and monitor opinion changes that affect public policy. In this fully updated Second Edition, authors Robert L. Heath and Michael J. Palenchar offer practical, actionable guidance that readers can apply to organizations from large Fortune 500 companies to nongovernmental organizations and start-up high tech companies
Notes Print version record
Subject Issues management -- United States
Industrial management -- Social aspects -- United States
Strategic planning -- United States
Public relations -- United States
Industrial policy -- United States
Industrial management -- Social aspects
Industrial policy
Issues management
Public relations
Strategic planning
United States
Form Electronic book
Author Palenchar, Dr. Michael James J
ISBN 9781452212081
1452212082