| Description |
1 online resource (1485 pages) |
| Contents |
Foreword; Introduction; CHAPTER 1: Goal-Directed Product and Service Design; Digital Product and Service Design; Goal-Directed Design; Summary; CHAPTER 2: Assembling the Team; The Design Team; Interaction designers; Interaction designer (generator); Interaction designer (synthesizer); Visual interface designer; Industrial designer; Design team lead; Close Collaborators; Other Product Team Members; When You Don't Have the Ideal Team; Summary; CHAPTER 3: Project Planning; The Ideal Project Starting Point; Determining Your Project's Parameters; Developing the Project Plan; Summary |
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CHAPTER 4: Research FundamentalsBenefits of Doing Research; Barriers to Doing Design Research; Components of Design Research; User Research Methods; The Research Team; Essential Research Skills; Summary; CHAPTER 5: Understanding the Business; Identifying Stakeholders and Scheduling Interviews; Officially "Kicking Off" the Project; Conducting Stakeholder Interviews; Project Management for Stakeholder Interviews; When You Can't Interview Stakeholders; Summary; CHAPTER 6: Planning User Research; Identifying the Number and Type of Interviewees; Introducing the Practice Design Problems |
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Recruiting and SchedulingDealing with Challenges; Summary; CHAPTER 7: Understanding Potential Users and Customers; Interviewing Customers in a Business Environment; Interviewing and Observing Prospective Users; Project Management for Interviews; Summary; CHAPTER 8: Example Interview; Summary; CHAPTER 9: Other Sources of Information and Inspiration; When You Have Less Time; When You Have More Time; Supplemental Research Methods; Summary; CHAPTER 10: Making Sense of Your Data: Modeling; Synthesizing Stakeholder Findings; Analyzing Customer and User Data; Project Management during Modeling |
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Developing an Effective PresentationProject Management for Developing the U & DA; Summary; CHAPTER 14: Framework Definition: Visualizing Solutions; Essential Principles of Framework Definition; Process Overview for Framework Definition; Project Management for Framework Definition; Essential Skills for Framework Definition; Summary; CHAPTER 15: Principles and Patterns for Framework Design; The Importance of Context; Principles for Form and Behavior; Patterns for Form and Behavior; Summary; CHAPTER 16: Designing the Form Factor and Interaction Framework |
| Summary |
Whether you're designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today's digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology. Designing successful products and services in the digital age requires a multi-disciplinary team with expertise in interaction design, visual design, industrial design, and other disciplines. It also takes the ability to come up with the big ideas that make a d |
| Notes |
Print version record |
| Subject |
Computers.
|
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Electronic digital computers.
|
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computers.
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COMPUTERS -- User Interfaces.
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Electronic digital computers
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Computers
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| Form |
Electronic book
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| ISBN |
9781118079881 |
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1118079884 |
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