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Book Cover
Author Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (2014 : Gran Melia, Jakarta, Indonesia)

Title The role of service in the tourism & hospitality industry / editors Ford Lumban Gaol, Fonny Hutagalung
Published Leiden, The Netherlands : CRC Press/Balkema, [2015]


Description 1 online resource (xii, 236 pages) : illustrations
Contents Front Cover; Table of contents; Preface; Invited plenary speakers; Residential preference towards physical environment in public low-cost housing; The effectiveness of teaching and learning module to enhance preschool children's Emotional Intelligence; Contemporary research fronts for integrating Russia into global value chains; Key indicator for measurement shopping mall's servicescapes; A comparative study of cognitive ability between Malaysia and Indonesia preschooler; The effect of abacus mental arithmetic on children mathematic ability
Impact of tourists nationality towards visitation tendencyISO 9001:2008 Implementation in higher education: Does it contributes to the student satisfaction?; The impact of Quality Management Practices on Communication Behavior amongst Malaysia Hajj Pilgrims: Survey result; Conceptual and methodological issues in contextualizing applied psychology research: A Malaysian perspective; Correlation between literacy and numeracy screening test and children cognitive level; The effects of animal themed lessons on alphabet knowledge among the indigenous preschoolers in Pulau Carey, Malaysia
Prospect of physiotherapy profession and requirements for changes in high school curriculumIndonesian and Russian public sector accounting education: Difficulties, challenges, and effectiveness; Managing Persons With Disabilities: In the context of employment right; Islamic medical tourism providers in Malaysia: Challenges and opportunities; Method of real estate evaluation for recreational purposes; Algorithm for Travelling Salesman Problem; The role of benefit and cost in acceptance Knowledge Management System: Knowledge contributor perspectives
Establishing Islamic medical tourism in Malaysia: Understanding the motivations and challengesThe level of practices in a model of school financial management; Usage of low vision devices for low vision students in a special education school; The relationship between authoritative parenting style and academic achievement; Parental involvement in children education: Why does it make a difference?; Enhancing pre-service TESL teachers' and trainee counsellors' collaborative reflective practice for professional development through blogs
A conceptual model of Risk Management Practices and organizational performance for Malaysia's Research UniversitiesTechnology for communities: Basis data management for RW Siaga; Design of multi-model ontology for library recommender system; Framework of the space utilization survey for Malaysian public Higher Education Institutions; Space utilization survey database for Higher Education Institutions; Identification of the supply chain relationship in supporting the development of agro-based resources creative industries in Indonesia
Summary This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike
Bibliography Includes bibliographical references
Notes Online resource; title from title page (Safari, viewed May 6, 2015)
Subject Hospitality industry -- Congresses
Tourism -- Congresses
Hospitality industry
Genre/Form Conference papers and proceedings
Form Electronic book
Author Gaol, Ford Lumban, editor.
Hutagalung, Fonny, editor
ISBN 9781315688527