| Description |
xxii, 686 pages : illustrations ; 25 cm |
| Series |
Always learning |
|
Always learning.
|
| Contents |
Part 1 The Communication factor -- Chapter 1. Communication foundations -- Chapter 2. Social media -- Chapter 3 Interpersonal communication -- Chapter 4 Emotional intelligence: managing self and relationships -- Chapter 5 Negotiation and conflict management -- Chapter 6 Intercultural communication -- Part 2 Leadership and communication -- Chapter 7 Communication across the organisation -- Chapter 8 Leadership -- Chapter 9 Team and work group communication -- Chapter 10 Effective meetings: face-to-face and virtual -- Chapter 11 Customer service -- Chapter 12 Public relations -- Part 3 Researching, evaluating and presenting information -- Chapter 13 Knowledge management -- Chapter 14 Researching and processing information -- Chapter 15 Conducting surveys and questionnaires -- Chapter 16 Critical thinking, argument, logic and persuasion -- Chapter 17 Communicating through visuals -- Chapter 18 Oral presentations and public speaking -- Part 4 The writing process -- Chapter 19 Writing for the professions -- Chapter 20 Writing correspondence, emails and short reports -- Chapter 21 Writing long reports -- Chapter 22 Writing for the Web -- Chapter 23 Writing reflective journals -- Chapter 24 Academic writing -- Part 5 Employment communication -- Chapter 25 The job search, résumés and interviews |
| Summary |
Communication for Business and the Professions: Strategies and Skills is a current and comprehensive resource with a easy-to-navigate structure that makes this sometimes challenging subject easy to learn. |
| Analysis |
Australian |
| Notes |
Previous edition: 2008 |
| Bibliography |
Includes bibliographical references and index |
| Audience |
Technical/Vocational/TAFE, Tertiary/Undergraduate, General |
| Subject |
Business communication -- Handbooks, manuals, etc.
|
|
Business communication.
|
|
Business presentations.
|
|
Communication in management.
|
|
Interpersonal communication.
|
| Genre/Form |
Handbooks and manuals.
|
| ISBN |
9781486019533 |
|
