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Book Cover
E-book
Author McCarty, Amanda E

Title Collaborative Performance Management for Public Health A Practical Guide
Published Milton : Taylor & Francis Group, 2020

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Description 1 online resource (135 p.)
Contents Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- List of Tables -- List of Figures -- Foreword: Collaborative Performance Management for Public Health -- A Practical Guide -- 1 Performance Management in Public Health -- Foundations in Performance Management -- First Steps -- Urgency for Performance Management System Development -- Conclusion -- References and Resources -- 2 What is a Performance Management System? -- What is a Performance Management System? -- How does the PM System Work Begin? -- How can a PM System be Used in an Organization?
Who Should be Involved in the Agency's PM System Process? -- Conclusion -- References and Resources -- 3 Introducing Performance Management to an Organization -- Change Management Contingency Matrix -- Change Management -- Managing Culture Change -- Managing the Personalities -- Communication Planning for Introducing PM System -- Conclusion -- Bibliography -- 4 The Five Stages of Performance Management -- Stage 1: Minimal Awareness of PM -- Stage 2: Awareness of the Need for PM and Its Usefulness -- Stage 3: Limited PM Deployment -- Stage 4: Formal Agency-Wide PM Process -- Stage 5: Culture of PM
Conclusion -- References and Resources -- 5 Developing Agency and Programmatic Goals, Objectives, Measures and Targets -- Overview of Goals and Objectives -- Overview of Measures -- Overview of Targets -- Examples in Practice of Goal, Objective, Measure Alignment -- What Should Not be Included as Performance Measures? -- Tips and Techniques for Monitoring -- Conclusion -- References and Resources -- 6 Implementation and Maintenance of a Performance Management System -- PDCA in Performance Management -- Key Elements of Successful PM Systems -- Conclusion -- References and Resources
7 Developing a Performance Management Plan -- Purpose -- Definition of PM -- Key Definitions -- Culture -- Support Structure -- Council -- Training and Resources -- Developing Goals, Objectives and Measures -- Identifying Improvement Efforts -- Monitoring and Reporting -- Communication and Engagement -- Work Plan -- Conclusion -- References and Resources -- 8 Performance Management Case Studies -- NEW MEXICO DEPARTMENT OF HEALTH -- Performance Management's Purpose -- The NMDOH Strategic Framework -- The Alignment of Key Performance Components -- The NMDOH Performance Management System
NMDOH Performance Management Operations -- MONTEREY COUNTY HEALTH DEPARTMENT, CALIFORNIA -- Selecting Performance Measures -- Goal Setting -- Units of Measure -- Performance Measure Tracking and Data Analysis -- Communicating Performance Outcomes -- Quality Improvement -- Examples of Completed Monterey County Health Department QI Projects Celebration -- Celebration -- Performance Measurement -- Monterey County Health Department Quality Management Initiative: Operating Structure -- Lessons Learned -- SPRINGFIELD-GREENE COUNTY HEALTH DEPARTMENT, MISSOURI -- Background
Notes Description based upon print version of record
Organizational Performance Management System
Form Electronic book
Author Armbruster, Sonja M
Moran, John W
ISBN 9781000088137
1000088138