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Author Peterson, Joel Clinton, author

Title The 10 laws of trust : building the bonds that make a business great / Joel Peterson with David A. Kaplan
Published New York, NY : AMACOM, a division of American Management Association, [2016]
Online access available from:
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Description 1 online resource
Contents Introduction -- The power of trust -- Law #1: Start with personal integrity -- Law #2: Invest in respect -- Law #3: Empower others -- Law #4: Measure what you want to achieve -- Law #5: Create a common dream -- Law #6: Keep everyone informed -- Law #7: Embrace respectful conflict: -- Law #8: Show humility -- Law #9: Strive for win-win negotiations -- Law #10: Proceed with care -- Restoring trust -- Acknowledgments -- Index
Summary In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering."
Notes Includes index
Bibliography Includes bibliographical references and index
Notes Online resource; title from digital title page (viewed on May 12, 2016)
Subject Business ethics.
Industrial management -- Moral and ethical aspects.
Form Electronic book
LC no. 2016000845
ISBN 0814437451
081443746X (electronic book)
9780814437469 (electronic book)
(hardcover) (alkaline paper)
Other Titles Ten laws of trust