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Book Cover
Author Granados, Nelson F., author

Title Acacia : finding a cure for information silos disorder / Nelson F. Granados & Doreen E. Shanahan
Published [London] : SAGE, 2016
Online access available from:
Sage Business Cases    View Resource Record  


Description 1 online resource : illustrations (black and white, and colour)
Series SAGE knowledge. Cases
SAGE knowledge. Cases
Summary Acacia's founder and CEO, Dan Hyun, had been acting as a 'one-man IT department' for the company since its inception in 1990. Early on, the IT infrastructure of the company was quite simple. But as the business grew, Hyun purchased several servers and eventually an enterprise software package. Needing a system to manage the company's growing production requirements and inventory, Hyun created a database on a computer in the company's warehouse using Access. He later expanded the Access database to house sales information. By 2013, the patchwork of process, systems and software lay at the root of some operational problems, including order delays, stock-outs, and order duplications. As a small company, with limited cash flow, such mistakes could be disastrous. This case study examines this topic
Notes Description based on online resource; title from home page (viewed on May 3, 2016)
Subject Information technology -- Management -- Case studies.
Information storage and retrieval systems -- Business -- Case studies.
Management information systems -- Case studies.
Genre/Form Case studies.
Form Electronic book
Author Shanahan, Doreen E., author
ISBN 9781473972551 (ebook)