Reference services (Libraries) -- Australia -- Victoria. : Survey of the use of reference services by visitors to CAVAL member libraries : report on the 1992 surveys prepared for the Caval Reference Interest Group (CRIG) by Colin Bates [and others]
Reference services (Libraries) -- Marketing : Numeric data services and sources for the general reference librarian / Lynda M. Kellam ; with contribution from Katharin Peter
Reference services (Libraries) -- United States -- Congresses. : Rethinking reference in academic libraries : the proceedings and process of Library Solutions Institute no. 2, University of California, Berkeley, March 12-14, 1993, Duke University, June 4-6, 1993 / Louella Wetherbee, Institute facilitator ; Anne Grodzins Lipow, editor