Public housing -- Resident satisfaction -- Australia. : House rules : decision making and appeal rights in state housing authorities : a report on independent appeal mechanisms for the 1989 Commonwealth-State Housing Agreement, incorporating Good housekeeping?, a summary of mechanisms enabling the public to seek review of the decisions of state and territory housing authorities / prepared by Colin Kent & Associates Pty Ltd
Public housing -- Resident satisfaction -- Netherlands : The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / Johan Hendrik van Mossel