Title The customer-driven company : moving from talk to action / Richard C. Whiteley

Published Reading, Mass. : Addison-Wesley, [1991] ©1991

Copies

Location	Call no.	Vol.	Availability
W'BOOL	658.812 Whi/Cdc		AVAILABLE
WATERFT BUSINESS	658.812 Whi/Cdc		AVAILABLE

Description 308 pages : illustrations ; 24 cm Bibliography Includes bibliographical references and index Notes Also available online via the World Wide Web, by subscription to Books24x7 (BusinessPro) Subject Customer relations. Customer services. Author Books24x7, Inc. LC no. 90023765 ISBN 0201570904 0201608138 (paperback)

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