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Authors (Last name first) (1-2 of 2)
Shapiro, Daniel, 1971-
1
2006
Beyond reason : using emotions as you negotiate
Fisher, Roger, 1922-2012.
New York : Penguin, 2006
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MELB
302.3 Fis/Bru
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2
2004
Conflict and communication : a guide through the labyrinth of conflict management
Shapiro, Daniel, 1971-
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