| Description |
1 online resource (xxv, 366 pages) : illustrations |
| Series |
CAB books |
|
CAB books
|
| Contents |
Tourism SMEs, service quality and destination competitiveness / E. Jones and C. Haven-Tang -- Integrated tourism in Europe's rural destinations : competition or cooperation? / T. Oliver and T. Jenkins -- The peripherality, tourism and competitiveness mix : contradictory or confirmed? / F. Williams and M. MacLeod -- Policy options for the development of an indigenous tourism SME sector in Kenya / G. Manyara and E. Jones -- Quality issues for the family business / D. Getz, J. Carlsen and A. Morrison -- Capability-based growth : the case of UK tourism SMEs / M.M. Augustyn and J. Pheby -- Producing hospitality, consuming lifestyles : lifestyle entrepreneurship in urban Scotland / M. DiDomenico -- Modelling the integration of information and communication technologies in small and medium hospitality enterprises / H.C. Murphy -- Business goals in the small-scale accommodation sector in New Zealand / C.M. Hall and K. Rusher -- The future of the tourism and hospitality workforce begins at home / C. Haven-Tang and D. Botterill -- HRM behaviour and economic performance : small versus large tourism enterprises / A.-M. Hjalager -- Insights into skill shortages and skill gaps in tourism : a study in greater Manchester / C. Lashley -- A typology of approaches towards training in the south-east Wales hospitality industry / S. Moore -- The utilization of human resources in tourism SMEs : a comparison between Mexico and Central Florida / A. Pizam and D.V. Tesone -- Investment support for tourism SMEs : a review of theory and practice / S. Wanhill -- Business confidence in Wales : the Wales tourism business monitor / H. Smith -- The role of a national tourism organization in developing a national tourism quality scheme : the case of Hungary / Z. Behringer and T. Mester -- Leadership and coordination : a strategy to achieve professionalism in the Welsh tourism industry / D. James -- Identifying and exploiting potentially lucrative niche markets : the case of planned impulse travellers in Hong Kong / E. Chan and S. Wong -- Small and medium-sized Libyan tourism enterprises and the national tourism development plan for Libya / M. Jwaili, B. Thomas and E. Jones -- 'A virtual huanying, selamat datang and herzlich Wilkommen!' The Internet as a cross-cultural promotional tool for tourism / W.G. Arlt -- The heterodoxy of tourism SMEs / C. Haven-Tang and E. Jones |
| Summary |
This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants |
| Analysis |
toerisme |
|
tourism |
|
kwaliteit |
|
quality |
|
kleine bedrijven |
|
small businesses |
|
platteland |
|
rural areas |
|
hotels |
|
restaurants |
|
hospitality industry |
|
plattelandstoerisme |
|
rural tourism |
|
hotelcatering |
|
hotel catering |
|
vrijetijdsvoorzieningen |
|
leisure services |
|
middelgrote bedrijven |
|
medium sized businesses |
|
Tourism |
|
Toerisme |
| Bibliography |
Includes bibliographical references and index |
| Notes |
Print version record |
| Subject |
Tourism.
|
|
Small business.
|
|
BUSINESS & ECONOMICS -- Industries -- Hospitality, Travel & Tourism.
|
|
Destinations.
|
|
Government policy.
|
|
Marketing.
|
|
Models.
|
|
Personnel.
|
|
Small businesses.
|
|
Tourism.
|
|
Tourism development.
|
|
Tourism policy.
|
|
Tourist industry.
|
|
Small business
|
|
Tourism
|
| Form |
Electronic book
|
| Author |
Jones, Eleri Ellis
|
|
Haven-Tang, Claire
|
| LC no. |
2004018806 |
| ISBN |
1845930886 |
|
9781845930882 |
|
