Title Applied human relations : an organizational and skill development approach / Douglas A. Benton ; with the assistance of Mary L. Tucker

Edition Sixth edition Published Upper Saddle River, N.J. : Prentice Hall, [1998] ©1998

Copies

Location	Call no.	Vol.	Availability
MELB	658.3 Ben/Ahr 1998		AVAILABLE

Description xii, 579 pages : illustrations ; 26 cm Contents Pt. 1. Introduction: People are Human. 1. Fundamentals of Human Relations. 2. Personal and Organizational Values -- Pt. 2. Individual Challenges: Getting to Know Ourselves and Our Opportunities. 3. Personal Development: Stress, Time, and Career Management. 4. Personal Problems and Counseling: Alcohol, Drugs, and Sex. 5. Human Motivation. 6. Job Performance and Morale -- Pt. 3. Group Challenges: Getting to Know and Interacting with Others. 7. Interpersonal and Informal Communication. 8. Organizational Design and Formal Communication. 9. Group Behavior and Conflict Management. 10. Power and Status -- Pt. 4. Organizational Challenges: We Lead, Develop, and Decide. 11. Leadership. 12. Orientation, Training, and Discipline. 13. Appraisals, Promotions, and Dismissals. 14. Creativity and Innovation in Decision Making -- Pt. 5. Organizational Dynamics and Culture: We Change and Get to Know Our Organizations, Societies, and Culture. 15. Managing Change through Teamwork 16. Job and Pay Discrimination. 17. Organized Employee Relations. 18. Cross-Cultural Relations Bibliography Includes bibliographical references and index Subject Management. Organizational behavior. Personnel management. Author Tucker, Mary L. LC no. 97012993 ISBN 0137559194

Other Titles Human relations

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