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Authors (Last name first) (1-9 of 9)
Anderson, Kristin, 1962-
1
E-book
1997

Coaching knock your socks off service


Zemke, Ron



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Electronic Resources
2
Book
1991

Delivering knock your socks off service


Anderson, Kristin, 1962-

New York, N.Y. : Amacom, [1991]

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Location Call no. Vol. Availability
 MELB  658.812 And/Dky  AVAILABLE
3
E-book
1998

Delivering knock your socks off service


Anderson, Kristin, 1962-
Rev. ed


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Electronic Resources
4
E-book
2003

Performance Research Associates' Delivering knock your socks off service



3rd ed. revisions / by Ron Zemke


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Electronic Resources
5
Book
1992

Great customer service on the telephone


Anderson, Kristin, 1962-

New York : AMACOM, American Management Association, [1992]

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Location Call no. Vol. Availability
 MELB  658.812 And/Gcs  AVAILABLE
6
E-book
1992

Great customer service on the telephone


Anderson, Kristin, 1962-



Rating:

 
Electronic Resources
7
E-book
c1992

Great customer service on the telephone


Anderson, Kristin, 1962-

New York : AMACOM, American Management Association, c1992

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Electronic Resources
8
Book
1995

Knock your socks off answers : solving customer nightmares & soothing nightmare customers


Anderson, Kristin, 1962-

New York : American Management Association, 1995

Rating:

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Location Call no. Vol. Availability
 MELB  658.812 And/Kys  AVAILABLE
9
E-book
1995

Knock your socks off answers : solving customer nightmares & soothing nightmare customers


Anderson, Kristin, 1962-



Rating:

 
Electronic Resources
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