2024

Merging company culture Marriott and Ritz-Carlton

Steinbock, Erich, (Swiss Hotel Management School, Switzerland)



 

2023

A career in hospitality enjoying its benefits and living with the drawbacks

Steinbock, Erich, (Swiss Hotel Management School, Switzerland)



 

2019

No B.S. Marketing to the Affluent

Kennedy, Dan, author
1st edition
Ascent Audio, 2019

 

2018

Marriott Hotels and the globalization of a brand

Gupta, Anil K., 1949-



 

2016

The Ritz Carlton : ladies & gentlemen serving ladies & gentlemen

London, UK : SAGE Publications Ltd, 2016

 

2014

A strategy of duality : new choreography for the Marriott/Ritz-Carlton dance

Coussement, Martha A., author

London : International CHRIE, 2014

 

2013

SCDA architects II

Chan, Soo, 1962- architect, author

Mulgrave, Vic. : Images Publishing Group, 2013

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2008

The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

Michelli, Joseph A., 1960-



 

2007

Ritz-Carlton's human resource management practices and work culture : the foundation of an exceptional service organization

Regani, Shirisha, author

Hyderabad, Andhra Pradesh : IBS Center for Management Research, [2007]