2012

Training and development at BPOLAND

Malik, Ashish

[Bingley] : Emerald Group Publishing Limited, 2012

 

2011

Dead ringers : how outsourcing is changing the way Indians understand themselves

Nadeem, Shehzad, 1978-

Princeton, N.J. : Princeton University Press, [2011]

 

2011

Innovation in India : the future of offshoring

 

2011

Entrepreneurship and Indian IT outsourcing : the good, the bad, and the money saved

Dossani, Rafiq, 1954- presenter.

London : Henry Stewart Talks, 2011

 

2009

Appreciation of the rupee forces IT & BPO firms to have a re-look at their HR policies

Ikrama, Syeda, author

Hyderabad, Andhra Pradesh : IBS Center for Management Research, [2009]

 

2009

To test or not to test : a dilemma in Indian BPO firms

Purkayastha, Debapratim, author

Hyderabad, Andhra Pradesh : IBS Center for Management Research, [2009]

 

2009

Soft skills for the BPO sector

Verma, Shalini



 

2008

Business process outsourcing : oh! BPO--structure and chaos, fun and agony

Anandkumar, V.



 

2008

Building a future with BRICs : the next decade for offshoring

 

2008

Rightshore! : successfully industrialize SAP projects offshore

 

2007

Offshoring secrets : building and running a successful India operation

Rai, Utkarsh



 

2006

Calcutta calling

 

2004

Employee retention in Indian BPO industry : the new initiatives

Mathew, Mercy, author

Hyderabad, Telangana : IBS Case Development Centre, [2004]

 

2003

The Money Programme.

London, England : BBC Worldwide, 2003

 

2005

Outsourcing to India : the offshore advantage

Kobayashi-Hillary, Mark, 1970-
Second edition
Berlin ; New York, NY : Springer, [2005]

Request It 

2005

Outsourcing to India : the Offshore Advantage

Kobayashi-Hillary, Mark, 1970-
2nd ed


 

2016

Rethinking legal services in the face of globalization and technology innovation : the case of Radiant Law

Lacity, Mary Cecelia, author

London : Palgrave MacMillan UK, 2016

 

2016

International perspectives on business innovation and disruption in design

Cheltenham, UK : Edward Elgar Publishing, [2016]

 

2015

The outsourcer : the story of India's IT revolution

Sharma, Dinesh C

Cambridge, Massachusetts : The MIT Press, [2015]

 

2015

New trends in networking, computing, e-learning, systems sciences, and engineering

International Joint Conferences on Computer, Information, and Systems Sciences, and Engineering (2013)

Cham : Springer, 2015

 

2014

Call centers and the global division of labor : a political economy of post-industrial employment and union organizing

Stevens, Andrew J. R., author

New York, NY : Routledge, 2014

 

2014

Should you outsource analytics?

Fogarty, David, author

Cambridge, MA : MIT, 2014

 

2013

Driving the economy through innovation and entrepreneurship : emerging agenda for technology management

 

2012

Can American Manufacturing Be Saved? : Why We Should and How We can

NashHoff, Michele



 

2012

Sustainable global outsourcing : achieving social and environmental responsibility in global IT and business process outsourcing

Babin, Ronald P., author

New York, NY : Palgrave Macmillan, 2012

 

2012

The shrinking American middle class : the social and cultural implications of growing inequality

Davey, Joseph Dillon.
1st ed


 

2011

Knowledge management in emerging economies : social, organizational and cultural implementation

 

2010

Multi-national and intercultural services organisations and the integration in front of global clients

Gamm, Christoph O

Frankfurt : Peter Lang, 2010

Request It 

2010

Offshoring and working conditions in remote work

Office, International Labor



 

2010

Agility across time and space : implementing agile methods in global software projects

 

2010

Intelligent IT offshoring to India : roadmaps for emerging business landscapes

Messner, Wolfgang, author.



 

2010

Offshoring and working conditions in remote work

 

2009

Contemporary research in e-branding

 

2009

The services shift : seizing the ultimate offshore opportunity

Kennedy, Robert E. (Robert Emmett), 1962-



 

2009

Information systems outsourcing : enduring themes, global challenges, and process opportunities

Third edition
Berlin ; New York : Springer-Verlag, [2009]

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2009

Indian economic superpower : fiction or future?

 

2009

Information systems outsourcing : enduring themes, global challenges, and process opportunities

3rd ed


 

2009

Software engineering approaches for offshore and outsourced development : third international conference : proceedings : SEAFOOD 2009, Zurich, Switzerland, July 2-3, 2009

SEAFOOD 2009 (2009 : Zurich, Switzerland)



 

2009

Working with India : the softer aspects of a successful collaboration with the Indian IT & BPO industry

Messner, Wolfgang.



 

2008

Outsourcing and offshoring of professional services : business optimization in a global economy

 

2008

Building a future with BRICs : the next decade for offshoring

Berlin : Springer, 2008

Request It 

2008

Sourcing in India : strategies and experiences in the land of service offshoring

Nassimbeni, Guido.

Basingstoke [England] ; New York : Palgrave Macmillan, [2008]

Request It 

2008

Outsourcing America : the true cost of shipping jobs overseas and what can be done about it

Hira, Ron.
Rev. and updated ed


 

2008

Outsourcing global services : knowledge, innovation and social capital

 

2008

Business Process Outsourcing : Oh! BPO - Structure and Chaos, Fun and Agony

Anandkumar, V



 

2007

Global capitalism unbound : winners and losers from offshore outsourcing

1st ed


 

2007

Outsourcing technical communication : issues, policies, and practices

 

2007

Critical information infrastructures : resilience and protection

Hyslop, Maitland.



 

2007

Outsourcing to India - a legal handbook

Vagadia, Bharat.



 

2006

Office Tigers: Ep 1 of 4

Australia : SBS ONE, 2006