| Description |
1 online resource (216 pages) |
| Contents |
Cover; Half Title; Title Page; Copyright Page; Dedication; Acknowledgments; Table of Contents; Author Preface; Part I The Basics; 1. Introduction to Total Quality Management; Introduction; Historical Perspective; Quality Assurance vs. Quality Improvement; Deming's 14 Points Applied to Radiology; 2. Creating Purpose in the Radiologic Practice; Vision; Mission; Guiding Principles; 3. Seeking Continuous Improvement; What the Customer Wants; Measurable Department Logistics; Measurable Radiologic Science; Summary; 4. Defining Process and the TQM Method; The Basic Process; FOCUS-PDCA |
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Total Quality Improvement Implementation Plan5. Mastering the Tools of TQM; Flowchart; Cause-and-Effect Diagram; Histogram; Pareto Chart; Scatter Diagram; Trend Chart; Control Chart; Group Task and Decision-Making Tools; Summary; 6. The Basics of Statistical Analysis; Doing It with Data; Basic Descriptive Statistics; Basic Statistics of Diagnosis; Summary; Part II. Implementation: Making Improvement Continuous; 7. The Process of Getting Started; Making the Transition from Business as Usual; The Fundamentals; Managing the Implementation; Pitfalls; 8. Improvement in Department Logistics |
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Clarifying the Mission of the DepartmentTackling Excessive Patient Waiting Time; Reducing Report Turnaround Time; Improving Patient Access; Solving Revenue Problems; Pitfalls; 9. Improvement in Diagnosis and Therapeutics; Improving Breast Cancer Detection; Optimizing Magnetic Resonance Diagnosis; Cross-Functional Improvement Programs; Thoughts on Future Applications; 10. Use of Personal Computers in the Improvement Process; Data Collection and Entry; Databases; Spreadsheets; Audits; Hardware Requirements; Appendix A: Quality Improvement Templates; Additional Readings; Index |
| Notes |
Print version record |
| Form |
Electronic book
|
| Author |
Arora, Sudhir
|
| ISBN |
9781351407847 |
|
1351407848 |
|
