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Book Cover
Author Fawcett, Stanley E.

Title The definitive guide to order fulfillment and customer service : principles and strategies for planning, organizing, and managing fulfillment and service operations / Council of Supply Chain Management Professionals and Stanley E. Fawcett, Amydee M. Fawcett
Published Upper Saddle River, N.J. : Pearson Education, 2014
Online access available from:
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Description 1 online resource (1 volume) : illustrations
Bibliography Includes bibliographical references and index
Notes Online resource; title from title page (Safari, viewed Jan. 14, 2014)
Subject Business logistics.
Customer services.
Inventory control.
Physical distribution of goods.
Shipment of goods.
Form Electronic book
Author Fawcett, Amydee M.
Council of Supply Chain Management Professionals.
ISBN 0133453871 (electronic bk.)
9780133453874 (electronic bk.)