Limit search to available items
Book Cover
E-book
Author Fearn-Banks, Kathleen

Title Crisis communications : a casebook approach / Kathleen Fearn-Banks
Edition 4th ed
Published New York : Routledge, 2011
Online access available from:
Taylor & Francis eBooks    View Resource Record  

Copies

Description 1 online resource (xi, 383 pages) : illustrations
Series Communication series
Routledge communication series.
Contents Crisis Communications Today -- Crisis Communications Theory -- Communications to Prevent Crises -- Communications When the Crisis Strikes -- Social Media and Crisis Communications -- Rumors and Cybercrises -- "Textbook" Crises -- Culture Crises: Foreign and Domestic -- Environmental Crisis -- Natural Disasters -- Transportation Crises -- Product Failure and Product Tampering
Summary Crisis Communications" presents case studies of organizational and individual problems that may become crises, and the communication responses to these situations. Helping professionals prepare for crises and develop communications plans, the third edition of this essential reference explores critical issues concerning how organizations, companies, and individuals communicate with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best possible words to convey a message, the best method for delivering the message, and
Bibliography Includes bibliographical references and index
Notes English
Print version record
Subject Public relations -- Management -- Case studies
Crisis management -- Case studies
Advertising -- Case studies
BUSINESS & ECONOMICS -- Public Relations.
Advertising
Crisis management
Public relations -- Management
PR -- fallstudier.
Krishantering.
Reklam -- fallstudier.
Genre/Form Electronic books
Case studies
Academic theses.
Thèses et écrits académiques.
Form Electronic book
LC no. 2010014680
ISBN 9780203849521
0203849523
1136955968
9781136955969
1282913301
9781282913301
9786612913303
6612913304