Title Learning points : 80 activities and actions for call center cervice excellence / Peter R. Garber

Published Amherst, MA : HRD Press, 2005

Online access available from: EBSCO eBook Academic Collection    View Resource Record

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Description 1 online resource Notes Title from e-book title screen (viewed Aug. 8, 2005) Subject Call centers -- Customer services. Customer relations. Form Electronic book ISBN 1423716795 (electronic bk.) 9781423716792 (electronic bk.)

Other Titles 80 activities and actions for call center cervice Excellence

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