Ch. 1. The Overall Process of Delegation -- Ch. 2. Know Your World: Why Are These Changes in My Practice Happening to Me? -- Ch. 3. Know Your Practice: Is My License on the Line? -- Ch. 4. Know Your Organization: What About Where I Work? -- Ch. 5. Know Yourself: What Personal Barriers Must I Overcome To Realize the Benefits of Effective Delegation? -- Ch. 6. Know What Needs To Be Done: If I Delegate All My Tasks, What's Left for Me To Do? -- Ch. 7. Know Your Delegate: How Can I Determine the Right Delegate for the Job? -- Ch. 8. How Can I Communicate So That the Work Gets Done Right? / Loretta O'Neill -- Ch. 9. How Can I Get My Coworkers To Work with Me As a Team? Resolving Conflict -- Ch. 10. Know How To Give Feedback: What Do Delegates Really Want? -- Ch. 11. Know How To Evaluate: How Well Has the Delegation Process Produced the Outcomes I Wanted To Achieve? -- App. A. Addresses and Telephone and Fax Numbers for State Boards of Nursing
